Use
Information is used to reply, prepare a tailored quotation, plan an appointment, manage an order, and provide requested aftercare.
House Policy ยท 17 October 2026
Your details remain part of the private brief.
This policy describes the information used to answer enquiries, prepare jewelry quotations, and support appointments.
Share only the information needed for your request. Payment-card details should never be sent through a general enquiry form or WhatsApp message.
Information
What may be collected.
When you contact Nivaratnam, you may provide your name, telephone number, email address, city or country, event date, budget band, sizing information, design preferences, reference images, and message history.
The site may also store interface preferences in your browser. Standard hosting and messaging providers may process technical information required to deliver their services.
Sharing
Details may be shared with service providers involved in communication, payment, shipping, certification, or order fulfilment when required.
Retention
Records are kept only as long as reasonably needed for the enquiry, transaction, legal obligations, dispute handling, or agreed client service.
Your choices
You may ask to review, correct, or delete information, subject to applicable law and records that must be retained.
External services
WhatsApp and other linked services apply their own privacy terms when you choose to use them.
Updates
Material policy changes will be reflected on this page with a revised effective date.
Privacy Request
Contact the private desk.
Identify the enquiry and the information you would like reviewed, corrected, or removed.